Access Sangamon: Eligibility, Rules and Policies

ADA Eligibility

Access Sangamon provides transportation for persons with disabilities who are unable to use the SMTD fixed-route bus service. Individuals with disabilities must apply to become eligible to use the service. To become eligible, the individual must meet one of the three categories below.

1. An individual with disability who is unable, as the result of a physical or mental impairment, and without the assistance of another individual to board or disembark from any vehicle on the SMTD fixed-line system, which is readily accessible. 

2. Persons who cannot use SMTD buses without lifts. (These persons are eligible for Access Sangamon service if accessible, fixed-route vehicles are not available on the route on which they need to travel or at the time they need to travel.)

3. Anyone with a disability who cannot travel to or from an SMTD bus stop.

See a Map of Access Sangamon's Service Area


Applying for Access Sangamon 

To request an application to be mailed or faxed to you, call SMTD at (217) 522-8594.

Completed applications can be faxed to us at (217) 789-9819.

If you need assistance filling out the application, contact the Springfield Center for Independent Living (SCIL) at (217) 523-2587.

Apply Online


Using the Service

If you have already been approved and need to schedule a ride, contact the Access dispatch at (217) 522-8594. For more information about the service, including the operating schedule, fare information, and policies, refer to the Using Access Sangamon page.

Go to Using Access Sangamon

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